Notes when signing for goods
1. Before signing for delivery, please check whether the outer packaging of the goods is intact, whether the box seal is intact, and whether there is any significant difference in weight.
2. Regardless of whether the outer packaging is significantly damaged or torn, the goods must be inspected in front of the courier before signing for delivery, and a note should be made on the waybill before signing for delivery. Otherwise, if there are any issues, the delivery will be refused.
3. For packages that are not signed for in front of the courier, if they are damaged or missing, please keep the outer box (including sealing tape) and provide feedback to the local post office within 2 days after signing for them (subject to the situation). The delivery time on the logistics provider's website shall prevail. And provide us with information such as goods invoices and physical photos to contact us and apply for compensation from the post office for you.
4. The normal receipt of the goods marks the end of the entire transportation process. Our company is not responsible for any situation that occurs after receiving the goods normally.
5. After receiving the package, if you have any questions, please report them to customer service within 72 hours of receiving the package. Late orders will not be accepted.
